If you ever heard a southern accent when calling in, that’s probably me! I’m Vicki, the Billing Coordinator for Sage Therapy!

As the Billing Coordinator, my job is to make sure clients are fully informed of their cost per session and serve as the point of contact for any billing questions or concerns. On the back end, I handle tasks like submitting claims, assisting providers with billing inquiries, verifying insurance, processing claims, and providing comprehensive support for our mental health services. I work diligently to ensure all patient insurance information is accurate and up to date, helping streamline reimbursements and minimize delays.

My goal is to support both our clients and clinical team by making the financial side of care as smooth and stress-free as possible. With a strong attention to detail and a commitment to confidentiality, I take pride in contributing to a system that allows our patients to focus on their mental health while I handle the complexities of billing and insurance.

In my free time, I love spending time outdoors—whether it’s going for walks, soaking up some sunshine, or simply relaxing and unwinding. You can also find me curled up with a good book or experimenting with a new recipe in the kitchen.